To ensure that we can offer the best selection at the best price, we ask that you adhere to the following FAQ policies:
- Items can be held for pickup with a non-refundable deposit of 50% or more.
- Items not picked up in a timely manner may be resold (customer will be refunded their deposit minus any fees).
- New items include a manufacturer’s warranty if available — see warranty card for details.
- All mattress sales are final.
- Please choose products carefully — there is a 30% fee on returns for in-stock items.
- Returns on vendor orders are subject to a 50% cancellation fee.
- Service calls are billed at an hourly rate + mileage. There is a $25 minimum (see our delivery options page for more details).
- Coupons cannot be used with Synchrony financing. Limit 1 per visit. Not valid with other offers.
If you have questions about any of these or our other store policies, please ask!